Cancellation Policy

How We Will Meet Coaching sessions are held virtually based on your selected package. Between sessions, you may email questions or updates. To make each session more productive, please send your agenda in advance. Payment Payments are due when you purchase a coaching plan. Billing questions: 716-474-5308. Scheduling Please provide at least 24 hours' notice if you need to cancel or reschedule. If I must reschedule, I will provide as much notice as possible. Coaching Commitment Coaching is most effective over multiple sessions. A minimum commitment of three sessions helps build momentum and create meaningful progress. Additional coaching is available as your goals evolve. Confidentiality All coaching conversations remain confidential unless you authorize disclosure, disclosure is required by law, or there is reason to believe you may harm yourself or others. AI-Assisted Note-Taking To remain fully engaged, we use AI-assisted recording software to create confidential session summaries and action items. Recordings are used only for coaching purposes and are never shared without your permission unless required by law. If you prefer not to have a session recorded, please let me know before we begin. Coaching Services Coaching is a forward-focused partnership that helps you clarify goals, overcome obstacles, strengthen leadership, and take intentional action. Coaching may address leadership, career, business, marriage, relationships, finances, faith, health, and personal growth. Coaching is not counseling, psychotherapy, or legal, financial, or medical advice. While we may discuss past experiences for context, our focus is on your future. If another professional could better meet your needs, I may recommend additional support. Coaching & Consulting Our role is to ask questions, provide accountability, and help you discover your own solutions. When appropriate, we may share insights from our experience in leadership, law enforcement, entrepreneurship, public relations, and organizational leadership. Separate consulting services are available if project-specific expertise is needed. Client Acknowledgment By purchasing coaching services or scheduling your first session, you acknowledge that you have read and agree to this Coaching Agreement, including the use of AI-assisted note-taking.